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The Front Porch Blog

Education on all things homeownership

Why Interest Rates Aren’t the Only Thing That Matters

November 20, 2019 Homebuying

Shopping for the lowest rate when looking for a lender could be a detriment to your homebuying experience. There is much more that goes into a positive homebuying experience than the mortgage price tag. If you place a value on communication, timeliness, accuracy, and efficiency, you shouldn’t just browse for the lowest interest rate. In a 2016 study, a J.D. Power survey found a significant segment of homeowners (21%) were dissatisfied with their choice of mortgage lender. And the disappointment is even worse for first-time homebuyers (27%). Don’t be part of the statistic. Here are other characteristics you should look for in your lending company:

Customer Service

Homebuying can be a daunting process, and the way you are treated by your mortgage company could make or break your experience. Reliable customer service guiding you through the mortgage experience can make this landmark event in your life more exciting than scary. 

Lennar Mortgage provides top-notch customer service. You can expect direct access to senior Management for those “out of the box” situations, assistance on weekends and after hours, and a local presence in the market. 

Partnership with Your Homebuilder

Will your lending company work with, or against, your homebuilder? The former will create a seamless end to end process for the buyer whereas the latter could spell disaster. Lennar Mortgage is part of the Lennar family of companies and has direct communication with Lennar & its affiliated title company. This gives you the chance to work with a lender that partners with your builder and knows the new build process inside and out. Lennar Mortgage offers a variety of products that are suited for new builds and has expansive knowledge of the process.

On-time Closings

While lender delays are common, searching for the right lender could help minimize this hurdle. There could be a number of reasons why lenders drag their feet, from low appraisals, to issues with title work. No matter the reason, it’s frustrating and discouraging. Lennar Mortgage is able to avoid these common issues due to our knowledge of the process and relationship with Lennar. In-house processing and underwriting combined with communication with the builder throughout the process means seamless processing and quick closings.

Streamlined Processes

Decide if you want to deal with a pile of papers or if you’d rather ditch the paper documents for a more streamlined experience. Our Digital Mortgage allows you to get pre-qualified online in under 10 minutes. Applying for a loan using Lennar Mortgage’s digital mortgage offers you the ability to minimize documentation required by utilizing the most up-to-date industry practices. Our application portal is seamless and allows you the same access as Loan Officers and Processors.

Being a part of the Lennar family allows us to take the hassle out of homebuying. We have been providing homebuyers with options and opportunities for over 30 years. These are just a few of the benefits you’ll experience when you choose to work with Lennar Mortgage.