Mortgage Work Flow Specialist
The Workflow Specialist will perform the tasks required to support off-shore Associates performing tasks for Lennar Mortgage. The Workflow Specialist is required to ensure alignment and communication with all parties to maintain expectations related to workflow management. The Workflow Specialist m
Primary Duties and Responsibilities:
Key contact for fulfillment company to ensure appropriate processes are provided
Act as liaison between mortgage company and Fulfillment Company
Insure timely completion of all tasks by monitoring pipelines
Work with escrow coordinators and title company to ensure documents required are received
Standard Operation Procedure adherence and update accordingly
Assist with post-closing follow up
Send Daily reports as needed
Request credentials for new hires
Termination requests as requested by Digital Risk
Other tasks, as assigned
Education and Experience Requirements:
2+ years’ previous loan processing/origination/closing or underwriting experience.
Prior management experience in lending a plus
Prior builder lending experience a plus
Maintain a knowledge of lending guidelines, investor programs, industry requirements and changes.
LOS software experience required
Ability to be self-motivated and highly driven to succeed
Desire to do all levels of work from elementary to advanced in position
Demonstrated computer skills in Word and Excel
Strong communication and interpersonal skills, and a high level of professional integrity.
High level of customer service skills.
Maintains a positive, helpful, constructive attitude and work relationship with internal and external customers
Strong time management and organizational skills in a dynamic, constantly changing environment.